Frequently Asked Questions

Where do I see the hotels I searched?

How long will it take to receive hotel rates?

What happens after I submit my trip information?

How do I choose which hotels I want to stay at?

What if I need to make a change to a trip?

What if I need to cancel a trip?

How are we guaranteed the rooms after we are quoted a rate?

What if we have specific needs or requests for our team room blocks?

What if I am looking for more than just rooms, like meeting space and catering?

Do I have to provide a credit card to secure a block of rooms?

How does SelectHospitality get the best rates?

How does SelectHospitality choose hotel partners?

Is breakfast included at all hotels?

Do you offer other travel services like flights or bus charters?

What if I forget my password?